Working with us
How our Services Team supports you on your learning journey
Our Services team is here to empower trainers, strengthen your training team’s capabilities, and increase the efficacy of your learning programs. Each team member brings deep expertise in and passion for learning strategy. We are cognitive-science obsessed and believe that meaningful learning journeys create significant organizational impact. Our mission is to ensure that your training is optimized for efficiency and active learner engagement. Our customers are our partners and we work toward strong collaboration and transparent communication, while celebrating your success along with you.
Customer Success
We help your trainers get the most out of our platform
We work proactively with your team to ensure that your trainers are fully onboarded to our platform and equipped to make effective, change-making lessons and quizzes for your teams.
- Work with your team to define the scope of your learning goals
- Ensure best practices for retention and efficacy
- Help define effective learning objectives and use them to develop content and evaluation
- Pair you with a single point of contact on the Learn to Win Team
- Ongoing, proactive monitoring and management of your account
- Guide your team through the process of defining outcome values
Professional Services & Content Authoring
Our team helps you create and optimize your content
Our team has expertise in creating successful learning programs and can help where your team may not have capacity. No two customers are the same, so we have a conversation with you about what additional professional services make sense for your organization. We are able to:
- Project management: define milestones, assign roles, track progress
- Convert your content into digital lessons and quizzes
- Assist your team in creating content and authoring new lessons
- Ensure successful launch through a regular cadence of check-ins and status updates
Industry Expert Content Partnerships
Have a learning expert in your industry create your content
Our network of certified industry-specific experts is available to you for targeted learning content, lesson, and quiz creation. Industry experts are carefully vetted to meet the specifics of your organization’s needs.
- Connect with one of our industry specialists with expertise in creating learning content and evaluation
- Confidence in top quality, hyper-specific training content and evaluation methods for your team
- Ongoing optimization and updates to content and evaluation in accordance with industry standards and trends
Example timeline
See what a project timeline with our team could look like:
No two organizations are the same, so every project scope is customized to meet your team’s budget, needs, and goals. A member of our Services Team would be happy to talk more with you about what your organization’s timeline and scope of work might look like.
Are you a customer?
Check out our resources
Our team has built a database of articles and documents for you outlining best practices and how-to’s for the Learn to Win platform.
We're here to help!
Contact our Support Team
We want to hear from you – whether you’re loving something, having difficulty, or need additional support!
Click the button below to contact our Support team. A member of the team will get back to you within 24-48 hours.
