Hospitality Training Software

Help your team deliver service excellence.

Hospitality Training Software

Help your team deliver service excellence.

Effective training is the foundation of consistent, high-quality guest experiences

Guest Relations

Your employees are the face of your property. How do you empower your staff to solve difficult service challenges in a manner that’s consistent with your brand?

Housekeeping

Nothing is more important than the health and well-being of your guests. How can you keep your staff up-to-date on your property’s cleaning and sanitation protocols?

Food & Beverage

New employees must quickly master your restaurant’s menu, ingredients, and serving procedures. How can you quickly bring them in-line with your property’s standards?

Help your staff master your property’s specific procedures

You’ve defined your property’s standard of service… but is that critical operational knowledge languishing in a binder? Who on your team has mastered your material, and who needs help?

Be confident in your team’s readiness with Learn to Win. Focus your training on the knowledge that’s unique to your property, and turn your new hires into confident, empowered team members.

Arrival & Check-in Procedures

Train staff on your property’s check-in service standards, so that every arriving guest enjoys a warm, personalized, and seamless welcome.

Our Property Management System (PMS)

Every property’s suite of tech tools is different. Build focused microlessons showing your staff exactly how to use your system, the right way.

Local Recommendations & Points of Interest

Make every team member a local expert, equipped with insightful recommendations on nearby shopping, dining, and entertainment options.

Handling Difficult Situations

Prepare your team to respond professionally and courteously to the most challenging guest service scenarios that they are bound to face on the job.

Service Sequence & Time Standards

Train restaurant waitstaff to deliver a consistent, unobtrusive guest experience in every interaction, whether greeting guests, serving food, or clearing tables.

Proper Verbiage

Word choice matters in every interaction with your guests. Your team is on stage, so help them master their lines and communicate with poise and grace.

Housekeeping Service Standards

Cleaning a room up to your standards involves over 100 distinct touchpoints. Help your staff master those standards, then apply them in every guestroom.

COVID Cleaning & Sanitation Procedures

Guests' health and safety is your top priority. Be certain that your staff understands your property’s ever-evolving cleaning and sanitation protocols.

Arrival & Check-in Procedures

Train staff on your property’s check-in service standards, so that every arriving guest enjoys a warm, personalized, and seamless welcome.

Our Property Management System (PMS)

Every property’s suite of tech tools is different. Build focused microlessons showing your staff exactly how to use your system, the right way.

Local Recommendations & Points of Interest

Make every team member a local expert, equipped with insightful recommendations on nearby shopping, dining, and entertainment options.

Handling Difficult Situations

Prepare your team to respond professionally and courteously to the most challenging guest service scenarios that they are bound to face on the job.

Service Sequence & Time Standards

Train restaurant waitstaff to deliver a consistent, unobtrusive guest experience in every interaction, whether greeting guests, serving food, or clearing tables.

Proper Verbiage

Word choice matters in every interaction with your guests. Your team is on stage, so help them master their lines and communicate with poise and grace.

Housekeeping Service Standards

Cleaning a room up to your standards involves over 100 distinct touchpoints. Help your staff master those standards, then apply them in every guestroom.

COVID Cleaning & Sanitation Procedures

Guests' health and safety is your top priority. Be certain that your staff understands your property’s ever-evolving cleaning and sanitation protocols.

Upgrade your guest experience with Learn to Win

See exactly what your team members understand

Spot knowledge gaps on your team (and fill them) before they harm the guest experience

Achieve top-tier guest satisfaction scores

When your team members master your property’s standards, you can deliver a flawless guest experience.

Accelerate speed to readiness for new employees

Prepare new team members to do their jobs consistent with your property’s quality standards - in record time.

See exactly what your team members understand

Spot knowledge gaps on your team (and fill them) before they harm the guest experience.

Achieve top-tier guest satisfaction scores

When your team members master your property standards, you can deliver a flawless guest experience.

Accelerate speed to readiness for new employees

Prepare new team members to do their jobs consistent with your property's quality standards - in record time.

Hospitality Training Software

Help your team deliver service excellence.

Hospitality Training Software

Help your team deliver service excellence.

Effective training is the foundation of consistent, high-quality guest experiences

Help your staff master your property’s specific procedures

Upgrade your guest experience with Learn to Win

See our hospitality training software in action.

Schedule a free demo with our team – we’ll walk through how our platform works, and answer any questions you might have.